Purchased From: Zager Guitar
Features:
- EZ-Play Modified - Full size Dreadnought - Solid Spruce Top - Mahogany Back & Sides - Rosewood Bridge - Rosewood Fret-Board - Gloss Finish - Scalloped X-bracing - Hand carved custom nut - Hand carved custom saddle - Hand filed frets - Sealed Grover Tuning Gears - Abalone inlay rosette - Genuine "Martin" Strings - 100% money back guarantee - Lifetime warranty
Action, Fit, & Finish:
-Beautiful, smooth, glossy finish -Perfect fit -It was in tune right out of the box - this surprised me -Since this instrument came by UPS I inspected it with a fine tooth comb and could find no flaws - it was packaged beautifully to prevent damage
Sound Quality:
-No string rattle/buzz -Very full, deep, rich sound -No electronics in this model
Reliability/Durability:
-This guitar is very well made and finished and it appears it would withstand live playing with no problem -I have only had this guitar for a few days so only time will tell but I will say the numerous testimonials I have heard from other owners of these guitars was a major influence on my decision to purchase a Zager guitar
Customer Support:
-Communication was excellent, I would email a question about the guitar I was interested in and typically had an email reply within the hour and usually within 30 minutes -I had the option of calling them directly and speaking with them but email just worked better into my schedule -I emailed Dennis and told him which guitar I wanted and he said he would send it out the next morning after Denny gave it a final check to make sure everything was perfect, the transaction was quick and flawless -Most companies in this country could take a lesson or two from Zager Guitar regarding customer satisfaction
Overall Rating:
-This guitar is beautiful and sounds great. The fit and finish is outstanding and what is really great is it is so easy to play. The Zager Company manufactures their guitars with the strings closer to the frets so you do not need to use as much pressure on the string to play a note. You can check out that info on their website at Zagerguitar.com. -I know the previous sentence sounds like a commercial for Zager but I very rarely will rave about a product but I just could not pass this one up. -Oh yes, just one more thing, not only did I receive my guitar but the Zager Company included another set of high quality strings, a t-shirt, a numbered certificate and a guitar stand and I thought I was just getting the guitar. Talk about value - there you go.
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