Features : 10Great features for a 20 fret acoustic guitar. Great fit and finish. I went with the black model and the looks and finish are beyond my wildest dreams.
Sound : 10
It fits my sound requirements to a tee. Not just the best sounding guitar I've played but I have received great remarks from my guitar teacher on the fit, sound and value.
Action, Fit, & Finish : 10
The guitar looks as good as it plays. Every guitar is played and the final tuning prior to shipment is done by Denny Zager himself. He makes all the final modifications to the guitars. I like that it's coming from a small family owned company.
Reliability/Durability : 10
After playing this guitar for awhile and letting friends play it, I've been so happy with their comments. Like it sounds 200% better than their guitar.
Customer Support : 10
I had several questions about the Zager prior to my purchase. I communicated via e-mail in order to keep a complete file on the purchase. I have to say that each e-mail was answered within an hour in most cases and the answers were complete and to the point of my query. The lifetime warranty and guarantee with two of the reasons I bought my Zager Guitar. Spending a lifetime as a retail buyer with a very large retailer, I know what customer support is and what it means to the end user and the Zagers have it all together. Keep up the great work.
Overall Rating : 10
I bought the Zager for the sound quality and ease of play. I have fat fingers and the little more room between the strings really makes it easier to play. The setup of the strings closer to the frets makes the fingering so much easier on the fingers.
I would recommend this guitar to any player. Don't get stuck on a old guitar name, I'm glad I didn't pay thousands for a guitar I might not be able to play.
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